Online Check-In
If you’ve ever checked in early for a flight, you already know how convenient it is to get that process out of the way before you arrive at the airport. Now you can do the same thing for your child’s doctor appointment! Skip several steps in the waiting room process by completing them online before the appointment.
Here are the check-in steps you can complete before your child’s appointment:
- Answer health questions
- Confirm any current medications and health issues
- Verify that your contact information is accurate
- Pay your co-pay
Follow these three steps to streamline your check-in for your appointment:
- Check your email before your appointment.
- Register for your appointment at home.
- Save time and skip the line!
FAQs
Phreesia is a technology tool that allows us to offer easier, more convenient check-in options through your smartphone, computer, or tablet. It allows you to check in ahead of time and in the privacy of your home. This new option will save you time when arriving to our practice and helps ensure that your health records will always be up-to-date. The information you enter is private and secure and will allow our team to take better care of you.
Yes. Phreesia provides industry-leading privacy and security for our patients’ data. Phreesia is held to the same standards as Child Neurology & Consultants of Austin. For additional information about Phreesia’s security, please visit https://www.phreesia.com/patient-privacy.
Yes, but once you have completed the initial registration, the process of prepping for future appointments is quick and easy.
No. There is no app - you simply click the link provided in the text message or email we send you. This allows you to securely answer any registration and medical questions necessary for your appointment.
Yes! Mobile registration is available in 20 different languages.
That’s okay! If you have not completed your registration before the visit, see one of our receptionists, and they will be happy to send you a new link.
An email will come from noreply@phreesia.com with the subject: “Check-in online for your upcoming appointment.” The first line of the email will show the name and phone number of your doctor’s office. The email will also show the date, time, and location of your appointment.
You will see security questions confirming your date of birth, address, and phone number. Once your phone number is confirmed, you will receive a code via voicemail or text that you must type into the website before proceeding to the next step.
When choosing your phone number in the system, you can change the method of delivery from “Text” to “Voice.” This will send the code as a phone call via recorded message.
You can talk with any of our receptionists in the clinic or send a secure message through the patient portal.
For more information, call Child Neurology & Consultants of Austin at (512) 494-4000, or request an appointment now. We look forward to serving you at one of our three convenient locations in Central Austin, Cedar Park, or South Austin.
